For our standard shipping, large furniture items arrive packed in boxes and shipping does not include unpacking, setup, or trash removal. Issues that restrict delivery, which may include lift access, long driveways, higher than 2 stories, or streets with restricted access, may incur additional charges, but may not always be available or provided by third party carriers. If you require white glove service, for example for furniture delivery into your premises, unpacking, or setup, then the most suitable option is a removalist service, which may be at a higher cost, so please contact us for a quote if this is preferred. Please see our FAQ page for more information.
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